Our beliefs regarding data protection are:

  • Data protection and user privacy are human rights

  • We have a duty of care to our clients and those whose data we hold

  • Data should only be collected when needed

  • We will never sell or make public any of your personal information

We collect and use personal information for the following reasons:

  • Site Analytics

    • Our website collects personal data to power our site analytics, including: information about your browser, network, and device; web pages you visited prior to coming to this website; your IP address.

    • This information may also include details about your use of this website, including: clicks; internal links; pages visited; scrolling searches; timestamps.

    • We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

  • Periodic email updates

    • If you choose to join our email newsletter, the email address that you submit to us will be forwarded to MailChimp who provide us with email marketing services. We consider MailChimp to be a third party data processor. The email address that you submit will not be stored within our website’s own database or in any of our internal computer systems.

    • Your email address will remain within MailChimp’s database for as long as we continue to use MailChimp’s services or until you specifically request removal from the list. You can do this by unsubscribing using the unsubscribe links contained in any email newsletters that we send you or by requesting removal via email. When requesting removal via email, please send your email to us using the email account that is subscribed to the mailing list.

    • If you are under 16 years of age you MUST obtain parental consent before joining our email newsletter.

    • You will receive periodic newsletter-style emails from us.

  • When you buy something on this website, we collect personal information from you to fulfill the order

    • We may collect information like your: billing and shipping address; details relating to your purchase; email address; name; phone number.

    • We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

    • As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience. 

This is how we keep your data safe, what we store and how we store it:

  • We will always handle this data carefully and in accordance with UK & EU law.

  • We are committed to ensuring we store all personal data as securely as we reasonably can. We take the security of our networks seriously and we will take all reasonable measures to prevent the loss, misuse or alteration of your personal information.

  • We will never pass on, sell or otherwise distribute contact data or any other data that you share with us. We may disclose information about you to any of our subcontractors where it is necessary for the delivery of the products purchased. However any freelancers we work with are also contractually obliged to never pass on, sell or otherwise distribute contact data or any other data that our clients share with us.

  • In addition, we may disclose information about you:

    • where we are required to do so by law

    • in connection with any legal proceedings

    • in order to establish, exercise or defend our legal rights

  • Except as stated in this privacy policy, we will not provide your information to third parties.

  • We take the confidentiality of our clients very seriously and never share information between clients without their express permission. We will not add your contact details to our mailing list unless you ask us to, and we will never share any of your data with other clients.

These are our third party data processors and their privacy policies:

Your rights:

  • You can instruct us to provide you with any personal information we hold about you. Providing this information may incur a small fee to cover the time spent ensuring we provide a thorough account of all information held.

  • You can request at any time that we delete any information we hold about you.

 

If you have any queries about this privacy policy or how we safeguard your personal data, please contact us at: info@unusualingredients.co 

Will this privacy policy change?

This privacy policy may change from time to time in line with legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes.